Refund Policy

At Shree Haridham Trust, we are committed to ensuring that your donation is used effectively to support our humanitarian efforts. However, we understand that there may be occasions where you may need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities regarding donations made to our organization.

Eligibility for Refunds

  1. Incorrect Amount: If you have made an incorrect donation amount, please contact us immediately to request a refund. We will review your request and process the refund accordingly.

  2. Unauthorized Transactions: If you believe that a donation has been made from your account without your authorization, please notify us promptly. We will investigate the transaction and initiate a refund if necessary.

  3. Duplicate Transactions: In the event of duplicate transactions, please inform us as soon as possible. We will verify the duplicate payment and issue a refund for the additional transaction.

  4. Cancellation: If you wish to cancel a recurring donation, please notify us at least 7 days before the next scheduled payment date. We will cancel the recurring donation and process a refund for any unused portion of the donation.

How to Request a Refund

To request a refund, please contact us by email at info@shreeharidhamtrust.org. Please provide the following information:

  • Your full name
  • Contact information
  • Donation amount
  • Date of donation
  • Reason for refund request

Refund Processing

Once we receive your refund request, we will review the information provided and initiate the refund process. Refunds will be issued using the original method of payment. Please note that it may take 7 days for the refunded amount to reflect in your account, depending on your bank or financial institution.

Refund Disputes

If you are not satisfied with the outcome of your refund request, or if you have any disputes regarding a donation, please contact us to discuss the matter further. We are committed to resolving any issues or concerns in a fair and timely manner.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@shreeharidhamtrust.org or call us at [insert phone number]. Our team is here to assist you and ensure that your donation experience with us is positive and satisfactory.

Thank you for your support and understanding.

Last updated: 12-03-2024